Professional Support Hub

Get expert assistance for your 3D game development projects. Our comprehensive support system ensures you receive the right help at the right time.

24/7 Emergency Support Available

Support Resources

Help Desk Hours

Monday - Friday: 9:00 AM - 6:00 PM (GMT+3)
Saturday: 10:00 AM - 4:00 PM (GMT+3)
Sunday: Emergency support only

Standard Response: 2-4 hours

Video Call Support

Schedule personalized screen-sharing sessions for complex technical issues. Available for Premium and Enterprise clients.

Booking Required: 24h advance

Support Ticket Tracking

All inquiries receive unique tracking numbers. Monitor progress, add comments, and receive updates via email notifications.

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Direct Contact

İsmet Kaptan
Hürriyet Blv. 11 A
35210 Konak/İzmir, Turkey
Phone: +905334345650
Email: info@gaxyon.com

Critical Issues Hotline
+905334345650

Submit Support Request

Provide detailed information about your inquiry to help us route your request to the appropriate specialist and ensure faster resolution.